Please complete the form below and our team will review your request as soon as possible.
You can contact the service by writing to: The Financial Ombudsman Service Exchange Tower London E14 9SR You can also phone them on +1 (844) 918-6999
New York State Department of Financial Services – If you are located in the State of New York and have a complaint, please first contact Gemini Support. If you still have an unresolved complaint, you may also direct your complaint to the attention of: New York State Department of Financial Services, One State Street, New York, NY 10004-1511; +1 (844) 918-6999; consumers@dfs.ny.gov. Please visit www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal to file a complaint with DFS.
Customer@support.gemini.com
+1 (844) 918-6999
Please direct correspondence to: Gemini Trust Company, LLC 600 Third Avenue, 2nd Floor New York, NY 10016